After calling a pharmacy to process a prescription, what should a medical assistant provide to the patient?

Providing a copy of the prescription marked "copy only" to the patient serves as a helpful reference for their personal records and also reassures them that the prescription has been processed. This practice can assist patients in managing their medications, as they can bring this copy to the pharmacy if any issues arise, or if they need to confirm details about their prescription. It is important to mark it as "copy only" to prevent any confusion or misuse, ensuring that the original remains with the pharmacy to be filled.

This option supports patient engagement in their own care and promotes adherence to their treatment plan by giving them a tangible reminder of their medication instructions.